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FCC to Track Providers’ Compliance With Robocall Mitigation Standards Via New Database

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The Federal Communications Commission (FCC) is developing a public database to track compliance of telephone service providers with standards meant to authenticate and display the caller ID of phone calls as part of efforts to mitigate robocalls, Nextgov reported Tuesday.

Voice service providers should certify that they have implemented the Secure Telephone Identity Revisited and Signature-based Handling of Asserted Information Using toKENs standards, according to a Federal Register notice posted Tuesday.

They will get certifications once they comply with STIR/SHAKEN standards to be posted on the Robocall Mitigation Database. Those certifications will include the contact information and other personal details of the carriers’ individual representatives.

The passage of the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act led to the creation of the STIR/SHAKEN framework for caller ID authentication in late 2019. FCC issued the standards in March 2020 and set a June 2021 deadline for carriers to comply with those standards.

“Once service providers submit their certifications to the FCC, the certifications will then be made available for download via a public website to ensure transparency and accountability for implementing robocall mitigation programs,” the notice reads.