GSA, Treasury Designated as Quality Service Mgmt Offices; Emily Murphy, Suzette Kent Quoted

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The Office of Management and Budget (OMB) has designated the General Services Administration (GSA) and the Department of Treasury as quality service management offices (QSMO) as part of OMB’s efforts to advance shared services modernization. GSA said Monday that it will serve as the QSMO for civilian human resource transaction services with a focus on work schedules and compensation management.

“With our QSMO designation, the GSA NewPay Team and our partner agencies will be able to modernize the way the Federal Government processes payroll and time and attendance by aligning policy, processes, data standards, and technology,” said Emily Murphy, administrator of GSA and a 2020 Wash100 Award winner. “This gives us all the opportunity to further collaborate on new and innovative solutions to better serve federal employees.”

OMB designated Treasury as the QSMO for core financial management support.

"By designating GSA and Treasury as QSMO, the Federal Government is able to really leverage shared services across multiple mission critical services benefiting all agencies," said Suzette Kent, federal chief information officer and a 2020 Wash100 Award recipient. "Core Financial Management and Civilian HR Transaction are key services that are integral to the operations of every agency."

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