The Department of Veterans Affairs is seeking industry input on potential organizations to provide product development support for critical and non-critical applications and products in the department’s Vendor Resource Management, or VRM, product line that are meant to enhance new and existing veteran experience services.
According to the request for information posted on SAM.gov, the support services covers software development, product security management and information technology operations and maintenance services. The contracting party will also provide product and delivery management, systems architecture design, user research and feedback and user experience strategy. Further more, the potential contract will also include interaction design, accessibility analysis and mitigation of defects, integration support and data analytics.
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VA’s Software Development Process
The department utilizes the DevSecOps software engineering approach that combines software development, security and software operation. This culture-based methodology promotes collaboration between businesses and IT organizations and streamlines the development, deployment and management of the company’s applications. In addition, the approach boosts the use of self-service tools and ideally allows the project team to have more control over their processes.
Benefits of Scaled Agile Framework
The Scaled Agile Framework, or SAFe, is a framework designed to enable the VA to provide services by utilizing lean, agile and DevOps principles and practices. By leveraging these practices, the VA, through its Office of Information and Technology, intends to deploy new systems and update existing ones.
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