An audit conducted by the General Services Administration Office of Inspector General found gaps in the implementation of performance-based service contracts that could compromise project quality and cost-effectiveness.
In a report published Thursday, GSAIG recommended that the agency revise its policies for contract administration and retrain its personnel to ensure that they comply with such procedures.
According to the Office of Inspector General, GSA contract personnel have not been diligently following regulations in processing performance-based service agreements, including the Federal Acquisition Service internal policy.
Lapses were found in the execution of quality assurance surveillance plans and preparation schedules of past performance reports.
The Inspector General called on the agency to create a clear and descriptive procedure that contract personnel can follow to track and enforce QASPs. It should also institute management oversight to make sure that the team is complying with regulations, GSAIG said.
GSA agreed with the recommendations and responded that it is devising an action plan to address the deficiencies.
