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USPTO Awards Everbridge Patent for CEM Solution to Advance Technology During COVID-19; Imad Mouline Quoted

5 mins read
Imad Mouline
Imad Mouline

The U.S. Patent and Trademark Office (USPTO) has awarded Everbridge Patent No. 10,652,080 for its unique approach to “Systems and Methods for Providing a Notification System Architecture,” the company reported on Tuesday.  

“We have the broadest portfolio of patents focused on this industry and continue to innovate in order to help our customers meet increasingly complex challenges, such as those presented by the coronavirus pandemic,” said Imad Mouline, chief technology officer (CTO), Everbridge.

The patent is linked to the Everbridge Notification Engine, which is the central component in the company’s communication solutions responsible for delivery of all messages for its Critical Event Management platform. The innovation will enable the Everbridge system to reliably send large volumes of messages across multiple channels with high throughput and low latency.

Everbridge and its platform reach over 550 million people. As a growing number of organizations relied on Everbridge to mitigate the COVID-19 pandemic, its newly patented Notification Engine handled several times the usual traffic on a sustained basis without outages or expanding cloud infrastructure.

Everbridge’s patent has added to the company’s reliability, built-in system intelligence, data visualization, multi-modal alerting capabilities and crisis management techniques of its Critical Event Management platform. 

The company’s platform has enabled public and private sectors to to manage critical events that pose threats to safety, including the COVID-19 pandemic, active shooter situations, terrorist attacks, severe weather, supply chain disruptions, IT outages and cyber attacks. 

Everbridge recently launched its COVID-19 Shield rapid deployment software templates to protect people and maintain operations amid the pandemic.

Everbridge’s COVID-19 packages will mitigate the impact of coronavirus by leveraging the company’s industry-leading CEM platform to help organizations identify their risks, safeguard their workforce and manage disruptions to their operations and supply chain. 

COVID-19 Shield will offer three new out-of-the-box solutions to help organizations. The individual offerings include Know Your Risks through COVID-19 alerts correlated to an organization’s locations. 

The solution will provide pandemic Situation Reports developed from the world’s largest vetted database of risk data, derived from machine learning analysis of over 22,000 data sources from 175+ countries and validated by a 24/7 team of analysts monitoring local verified sources. 

In addition, COVID-19 Shield will offer “Protect Your People” to manage critical response plans and automate communications with impacted people, responders, leadership and other stakeholders. Protect Your People correlates a specialized Everbridge-developed threat feed on incidences of the coronavirus with the previously visited, last known and expected location of people to help businesses understand the risks and take appropriate actions. 

The solution will provide “Protect Your Operations and Supply Chains” by correlating alerts to physical assets including offices and facilities, production plants, suppliers and supply chain routes, in addition to people. The section will pinpoint potential impacts to your assets and production resources, initiating standard operating procedures to quickly resolve issues.

The COVID-19 Shield packages will also provide access to the Everbridge Data Sharing Private Network, which enables customers to share information publicly or privately. A business, for example, can share information with local government agencies and healthcare facilities to gain more local situation intelligence and to better coordinate response activities.

“Everbridge invested over $150 million in research and development in recent years to bring extraordinary scalability and innovation to our Critical Event Management platform and its underlying technology,” Mouline added. 

About Everbridge

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running. 

During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,200 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.

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