Christensen found that mailers stated a preference for service that is consistent, reliable and cost-effective with reasonable speed. Letter writing and bill payments have shifted to electronic communications, therefore the public may be less sensitive to relaxing speed standards, the report said.
“Some of the Postal Service’s largest business mailers have stated that they value consistency over speed and they would tolerate slightly slower service to save costs,” the report said.
The Washington Post reports Postal Service officials are expected to announce new delivery plans after Labor Day.
Click here to read the full study.