The General Services Administration (GSA) is recommending agencies to evaluate their contact centers through “secret shoppers” who will interact with customer service representatives as members of the public.
MoreThe Department of Veterans Affairs wants to create a marketplace of products that may support the prevention of veteran suicides. VA said Thursday in a SAM notice it plans to conduct a
MoreThe Cybersecurity and Infrastructure Security Agency (CISA) has launched a website for public safety communications that uses resources under the SAFECOM unit, Federal Partnership for Interoperable Communications and National Council of Statewide Interoperability
MoreThe U.S. Navy held a groundbreaking ceremony earlier this month for a laboratory at Point Mogu Sea Range in California where the service branch intends to evaluate laser weapon prototypes.
MoreThe U.S. Department of Agriculture’s (USDA) Forest Service has announced it will award $4 million to fund 10 community forest projects across eight states to support the creation, expansion and enhancement of
MoreThe Cyberspace Solarium Commission, National Security Commission on Artificial Intelligence and the National Commission on Military, National and Public Service have called on Senate and House Armed Services Committees to consider including in
MoreRep. Katie Porter, D-Calif., has introduced a bill that aims to regulate the authority of federal officials who are holding their roles on an acting basis. The Accountability for Acting Officials Act aims
MorePavilion has launched HPCinnovation.com, a thought leadership storage solution website, to bring awareness to the third wave of storage for High Performance Computing (HPC) environments, the company announced on Friday.
MoreThe U.S. Small Business Administration (SBA) today awarded $300 thousand in grants to three organizations that will offer entrepreneurship training to women service members, veterans and military spouses, the company reported on
More3M has been awarded two contracts through the U.S. Department of Defense (DoD) to further develop U.S. production of N95 respirators in response to the COVID-19 outbreak, the company reported on Friday.
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