The General Services Administration has introduced GO.gov, a new website developed by IBM to enhance federal travel management.
The centralized OneGov travel service initiative will officially launch in November, the agency said Tuesday. GO.gov will provide federal agencies with modern capabilities to enhance their operations, including streamlining booking and authorization processes, managing expenses, creating reports, and other tasks.
The unified travel management service, which will integrate with travel management companies, is also designed to offer a more intuitive experience for travelers. It incorporates charge card integration, a mobile interface and other commercially available functionalities.
IBM created and will operate GO.gov as part of the potential 15-year, $148 million contract it received from the GSA in November 2024. It is working toward achieving Federal Risk and Authorization Management Program accreditation.
Josh Gruenbaum, Stephen Ehikian on the GO.gov Initiative
“Common systems are an industry best practice and are proven to drive efficiency, promote compliance and establish uniform processes across agencies,” said Josh Gruenbaum, Federal Acquisition Service commissioner and 2025 Wash100 Award winner.
“As part of GSA’s OneGov strategy, GO.gov will allow all agencies to accomplish more while spending less, improve performance, provide a better customer experience and reduce administrative burdens,” he added.
“GO.gov is a common-sense solution that will relieve agencies of the burden of travel management, helping them be as effective and efficient as possible,” said GSA Deputy Administrator Stephen Ehikian.
