The Joint Base Lewis-McChord, or JBLM, Network Enterprise Center has launched its new Information Systems Facility during a ribbon-cutting ceremony held on Nov. 6 at the military installation’s headquarters in Washington.
Information Systems Facility Purpose and Features
The U.S. Army said Saturday the construction of the new facility is meant to enhance the delivery of IT support to mission partners and JBLM staff. The ISF building will serve as the central hub for five other buildings and streamline IT operations, working to boost service response times.
The NEC currently manages around 40,000 trouble tickets a year. It also supports 37,000 voice lines and 15,000 workstations. The ISF is expected to strengthen IT support for users. Furthermore, the new facility will help enhance network operations and promote collaboration with modern workspaces.
The ISF building, which will house a team of professionals, is equipped with protective features that safeguard it against environmental and technological threats.
Retired Lt. Col. Amy Ridgeway, NEC director, remarked, “The building before us is more than just our new information Systems Facility; it’s the physical embodiment of our vision for the future and our commitment to continue to provide all of JBLM with superb support.”
Col. Kent Park, Joint Base Garrison Commander described the ISF as “an extraordinary achievement, given that NEC provides support to the largest Army-led joint base in the United States and one whose population ranks 4th largest worldwide.”
Col. Kathryn Sanborn, commander of U.S. Army Corps Engineers, or USACE, commended the parties involved in the creation of the ISF. She mentioned USACE, Seattle District’s ISF project delivery team, JBLM Directorate of Public Works, Network Enterprise Technology Command, Network Enterprise Center and the Walsh contractor team.