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Home Acquisition & Procurement

GSA Exploring Impact of Publicizing Contractor Performance Metrics

by Jane Edwards
October 22, 2024
in Acquisition & Procurement, News
GSA Exploring Impact of Publicizing Contractor Performance Metrics

The General Services Administration has asked contractors and customer agencies for input on a possible rule to make certain contractor performance information publicly available on GSA e-commerce and digital platforms.

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The Federal Acquisition Service, or FAS, expects to release a draft rule for public comments in the second or third quarter of fiscal year 2025, GSA said Monday.

Through the potential rule, GSA hopes to promote competition at the order level, elevate contractor performance and enhance client satisfaction.

FAS has requested client agencies to respond to a range of questions regarding the type of performance information, specifically regarding delivery, that would help them select a vendor; mission impacts related to canceled or delayed orders through GSA e-commerce and digital platforms; and ways to effectively assess the timely and compliant delivery of products and services to enhance customer experience.

The organization also wants responders to comment on the impacts of sharing performance information on e-commerce platforms, the time period reported performance information should cover and common delivery-related scenarios that could be challenging to properly track.

Responses should be submitted no later than Nov. 22.

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