Hello, Guest.!

GSA Updates US Government Websites to Enhance Online Service Delivery; Robin Carnahan Quoted

1 min read
GSA Updates US Government Websites to Enhance Online Service Delivery; Robin Carnahan Quoted

The General Services Administration has instituted improvements to the English and Spanish versions of the U.S. federal government’s official website to enhance the delivery of online services to the public.

Updates to the USA.gov and USAGov en Español were funded in part by the American Rescue Plan and designed to help website users access information about available federal services more quickly, GSA said Friday.

Enhancements include a quick search tool for elected officials on the federal, state and local levels and a more direct path to answers for commonly asked questions.

GSA Administrator Robin Carnahan said the effort reflects the agency’s commitment to integrating “smart, user-centered designs with robust data” to provide the public with an enhanced browsing experience.

“It’s another great example of what our Technology Transformation Services (TTS) is doing to make government websites work seamlessly and intuitively while remaining as accessible as possible for all people who use these government services,” Carnahan said.