The Department of Agriculture (USDA) has issued a digital strategy playbook to help USDA components and other agencies implement best practices in developing user-centric websites.
MoreLexisNexis Risk Solutions and iPipeline have partnered to integrate LexisNexis data solutions into iPipeline's SSG Digital platform to improve the experience of purchasing life insurance, LexisNexis announced on Wednesday.
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The General Services Administration issued new standards to guide federal agencies as they develop public-facing websites and help them comply with the 21st Century Integrated Digital Experience Act.
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The State Department has begun allowing some offices abroad to customize their cloud-based applications as part of an effort to improve user experience, FedScoop reported Tuesday.
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Colt Whittall, chief experience officer of the U.S. Air Force, told Nextgov in an interview published Friday that one of the identified needs of the service branch is user experience.
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Federal agencies are modernizing their information technology systems driven by the need to improve customer experience, FCW reported Tuesday. "Customer experience matters a lot. It can drive operational efficiencies, savings, cost avoidance.
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An Apple device enrollment program has been made available for all mission partners utilizing the Defense Department's Mobility Unclassified Capability service with iOS devices.
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The General Services Administrationâs 18F and USA.gov teams have conducted research for a project that seeks to understand how U.S. citizens interact with the federal government and identify new ways to improve
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The General Services Administration has added automated contract search and cost estimation tools to the agency’s online portal for federal acquisition professionals and program managers, Federal News Radio reported Thursday. Meredith Somers
MoreMina Hsiang, health data lead for the U.S. Digital Service, has outlined how the team used big data tools to change the user experience with Healthcare.govite, Fedscoop reported Thursday. “It was a huge
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