John Sherman, chief information officer of the Department of Defense, and military department CIOs have highlighted the need to address problems facing DOD’s computers as part of efforts to improve user experience,
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Ram Iyer, chief data officer at the Food and Drug Administration, said FDA embeds artificial intelligence into its overall data strategy as the agency sees opportunities to use AI and data in
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The General Services Administration’s (GSA) Technology Transformation Services (TTS) is seeking state and local government participants to leverage the login.gov portal’s authentication services for the execution of programs funded by the federal government.
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The Department of Agriculture (USDA) has issued a digital strategy playbook to help USDA components and other agencies implement best practices in developing user-centric websites.
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LexisNexis Risk Solutions and iPipeline have partnered to integrate LexisNexis data solutions into iPipeline's SSG Digital platform to improve the experience of purchasing life insurance, LexisNexis announced on Wednesday.
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The General Services Administration issued new standards to guide federal agencies as they develop public-facing websites and help them comply with the 21st Century Integrated Digital Experience Act.
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The State Department has begun allowing some offices abroad to customize their cloud-based applications as part of an effort to improve user experience, FedScoop reported Tuesday.
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Colt Whittall, chief experience officer of the U.S. Air Force, told Nextgov in an interview published Friday that one of the identified needs of the service branch is user experience.
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Federal agencies are modernizing their information technology systems driven by the need to improve customer experience, FCW reported Tuesday. "Customer experience matters a lot. It can drive operational efficiencies, savings, cost avoidance.
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An Apple device enrollment program has been made available for all mission partners utilizing the Defense Department's Mobility Unclassified Capability service with iOS devices.
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