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Government Technology/News
USDA Streamlines Contact Center Functions Under GSA CoE Program; Simchah Suveyke-Bogin Quoted

The Department of Agriculture has launched a customer service program to centralize contact center operations as part of the General Services Administration’s Centers of Excellence (GSA CoE) initiative. The self-service AskUSDA Contact

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by Brenda Marie Rivers
February 8, 2021
Government Technology/News
Lockheed-Built Ground Segment Supports Initial GPS III Satellite Operations

Lockheed Martin has updated a ground system designed for command-and-control operations supporting the U.S. Air Force’s GPS III navigation satellites, C4ISRnet reported Saturday.

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by Brenda Marie Rivers
January 21, 2020
News
GAO: DoD Should Provide Guidance on User Involvement in Software Dev’t for Space Systems

The Government Accountability Office evaluated four software-intensive space programs of the Department of Defense and found the initiatives are struggling to involve end users in software development efforts. The reviewed programs are

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by Jane Edwards
March 19, 2019
DoD/News
GAO: DoD Should Appoint Organization to Help Facilitate GPS Receiver Card Deployment

The Government Accountability Office has called on the Defense Department to designate an organization that will oversee the collection of test data, design platforms and lessons learned to facilitate coordination as DoD works

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by Jane Edwards
December 13, 2017
Government Technology/News
Deborah Lee James: Air Force Sets Up New Digital Service

Air Force Secretary Deborah Lee James has said the service branch has started to establish a new digital service that will work to build up software capability into new programs, Federal News

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by Jane Edwards
January 9, 2017
DoD/News
GAO: Air Force GPS Program Quarterly Report Lacks Acquisition, Schedule Info

The Government Accountability Office has said the U.S. Air Force‘s first quarterly report on GPS modernization programs lacks information on program schedules, dates and acquisition measures. GAO said Monday the service branch can

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by Ramona Adams
October 19, 2016
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