Ken Corbin, wage and investment commissioner at the Internal Revenue Service (IRS), will assume the position of chief taxpayer experience officer at the agency. He will also help IRS disseminate information on
More
The IRS has submitted a report to Congress outlining strategies to improve the taxpayer experience, employee training and organizational structure to comply with the provisions of the Taxpayer First Act of 2019.
More
Russell George, inspector general for tax administration at the Internal Revenue Service (IRS), informed House Ways and Means Oversight Subcommittee Chairman Bill Pascrell and ranking member Mike Kelly of the steps the
More
Chuck Rettig, commissioner of the Internal Revenue Service (IRS), said the IRS has expedited “health testing” and programming work on information technology systems partly due to uncertainty over the passage of a
More
The Centers for Medicare and Medicaid Services (CMS) is looking into consolidating its enterprise data in addition to using artificial intelligence and machine learning for fraud detection activities. Bobby Saxon said that
More
Rajive Mathur, deputy commissioner and chief information officer at the Social Security Administration (SSA), will step down as CIO on Oct. 26th but will continue to work at SSA through the end
More
The Internal Revenue Service (IRS) has launched a $7M solicitation to help the U.S. government improve deliveries of products and services. The solicitation calls for industry to propose ideas on how to
More
The Internal Revenue Service’s newly established enterprise digitalization and case management office is designing information technology pilot projects to improve taxpayers’ experiences by going paperless and streamlining business processes.
More
The Internal Revenue Service’s newly established enterprise digitalization and case management office has started to adopt an incremental approach to funding information technology modernization programs, including the digitization of paper-based taxpayer services
More
The Internal Revenue Service has launched (IRS) a new office to focus on digital transformation and streamlining efforts. Hampden Smith, IRS' deputy chief procurement officer, and Justin Lewis Abold-LaBreche, the agency's director of enterprise case
More