Courtney Winship, head of digital services division at the U.S. Citizenship and Immigration Services, mentioned during a GovLoop webinar that the USCIS is taking measures to implement a new law to improve
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Researchers at the General Services Administration’s 18F organization have outlined some findings from a study on how U.S. citizens interact with federal government. Carolyn Dew, Colin MacArthur and Michelle Chronister write in a blog post published Tuesday that they
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The General Services Administration’s 18F and USA.gov teams have conducted research for a project that seeks to understand how U.S. citizens interact with the federal government and identify new ways to improve
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The General Services Administration‘s Digital Analytics Program has updated the U.S. government website analytics tool to introduce new features such as location and download data and expanded downloadable files. GSA said Dec. 1
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DigitalGov has updated its backend analytics framework in an effort to help government agencies visualize real-time search and click data on their websites. Ammie Feijoo, manager of General Services Administration‘s DigitalGov Search, wrote in a
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