Sens. James Lankford, R-Okla., and Maggie Hassan, D-N.H., introduced a bill intending to better examine and deliver the way federal agencies provide customer service to U.S. citizens. The Federal Agency Customer Experience act
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The Senate unanimously approved a bill on Tuesday that would authorize federal agencies to collect voluntary feedback regarding public services, Nextgov reported Wednesday. The Federal Agency Customer Experience Act of 2017, introduced by Sens.
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Chris Liddell, director of White House strategic initiatives, has said the Office of American Innovation aims to establish infrastructure and reach out to industry as part of multiyear efforts to improve how
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