A report from the General Services Administration‘s Digital Analytics Program has shown that mobile devices accounted for 43 percent of all traffic on U.S. government websites in December 2016. Freddie Blicher, a DAP analyst,
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The General Services Administration has begun its search for a new Technology Transformation Service commissioner who will work to manage the organization and the agencies it supports. GSA said Monday the new commissioner will lead
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The General Services Administration‘s Digital Analytics Program has introduced 10 agency-specific dashboards to an online tool that works to collect analytics data on Web traffic to government agencies’ websites. An article posted Thursday said the dashboards
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The General Services Administration has rolled out a government customer experience index for agency personnel to gauge the experience of other agencies and citizens that receive GSA’s digital and technical services. Rachel Flagg, a
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The General Services Administration‘s Digital Analytics Program has updated the U.S. government website analytics tool to introduce new features such as location and download data and expanded downloadable files. GSA said Dec. 1
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The General Services Administration’s digital services group and the Office of Government-wide Policy have started an online project to measure how U.S. government domains comply with best practices for federal websites. GSA’s 18F
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The Federal Risk and Authorization Management Program has launched a redesigned website that aims to boost user experience based on customer feedback from interviews conducted by the program, said FedRAMP Director Matt Goodrich. Goodrich
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