The Office of Management and Budget (OMB) has made major changes to a section of its Circular A-11 guidance that deals with enhancing customer experience and service delivery. Under the updated Section 280 guidance,
MoreThe Office of Management and Budget introduced on June 29 a new part of its Circular A-11 that instructs government agencies to craft customer experience frameworks and guides on how to manage customer
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The Government Accountability Office has urged the Office of Management and Budget to fully implement the process used to accelerate reporting requirements. GAO said in a report published Monday that it recommended OMB
MoreThe Office of Management and Budget plans to issue new guidance that seeks to help federal agencies measure and manage costs and budget of cybersecurity initiatives, data center consolidation projects and other
More by Jane Edwards
Shaun Donovan, director of the Office of Management and Budget, has instructed agencies to work with OMB to establish a database of current services program estimates before President Barack Obama leaves his
MoreThe Office of Management and Budget will require agencies to align funding requests for government facilities with the White House’s climate preparedness and resiliency efforts as part of this year’s Circular A-11 playbook. Ali
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