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ACSI Federal Government Report 2015

Civilian/News
ACSI Report: Federal Govt Services User Satisfaction Score Rose 6.4% in 2016

A new American Customer Satisfaction Index report has found that citizen satisfaction with federal government services received a score of 68 out of 100 in 2016, up 6.4 percent from 63.9 in 2015.

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by Jane Edwards
February 2, 2017
Civilian/News
ACSI Report: Drop in Federal Govt Services User Satisfaction Slows

A new American Customer Satisfaction Index report has found that citizen satisfaction with U.S. federal government services received a score of 63.9 out of 100 in 2015, a gradual decline from 64.4

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by Jane Edwards
January 27, 2016
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