A new American Customer Satisfaction Index report has found that citizen satisfaction with federal government services received a score of 68 out of 100 in 2016, up 6.4 percent from 63.9 in 2015.
MoreA new American Customer Satisfaction Index report has found that citizen satisfaction with U.S. federal government services received a score of 63.9 out of 100 in 2015, a gradual decline from 64.4
More by Jane Edwards