The U.S. Internal Revenue Service has hired 4,000 customer service representatives to provide phone assistance for the 2023 taxpayer filing season, as part of a larger initiative to make agency-wide improvements. Funds
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House lawmakers asked identity verification company ID.me through a letter to provide a detailed list of its contracts with federal, state and local government agencies and information about its facial recognition software
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Accenture’s Federal Services, has received a seven-year, $199 million contract award from the Transportation Security Administration to perform information technology modernization services. Under the contract, Accenture Federal Services will assist the Department
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The U.S. Postal Service (USPS) has launched a banking pilot program designed to offer financial services to customers in an effort to advance the service’s long-standing goal of postal banking. The program will
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The American Council for Technology and Industry Advisory Council (ACT-IAC) has announced its 2020 Partners Program class on Thursday. Lisa Gardener, senior director and account lead for the Centers for Medicare and
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Accenture Federal Services and the Partnership for Public Service have published a report with the intent to help the U.S. government meet customer expectations and address service delivery challenges.
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Reps. Ro Khanna, D-Calif., and John Ratcliffe, R-Texas, have introduced a bill that seeks to improve the delivery of government services to the public through online platforms. The 21st Century Integrated Digital
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House members voted Thursday to pass the Financial Services and General Government Appropriations bill that would provide $21.7 billion to finance the operations of the Treasury Department, Judiciary, Small Business Administration and Securities and Exchange
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Avi Bender, former chief technology officer for the U.S. Census Bureau, has been appointed to lead the Commerce Department‘s National Technical Information Service that distributes federal science and engineering information and data. Commerce said Monday Bender has
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House Appropriations Committee members have cleared a bill that would provide $21.7 billion to fund operations of the Treasury Department, the Securities and Exchange Commission, the Small Business Administration and U.S. federal courts for
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