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Avaya Expands Service Offering to Enhance Business Communications; Steve Brock Quoted

2 mins read
Steve Brock
Steve Brock

Avaya Holdings Corp. has expanded its Device as a Service offering into twelve new markets to enable businesses to acquire the company’s business communication devices with a monthly subscription rather than an upfront purchase, Avaya reported on Tuesday.

“The success of the Avaya Subscription program is the result of customers accelerating their digital transformation activities – including establishing a new ‘all weather workforce’ that can work securely from anywhere and adding technologies that enable them to better serve customers,” said Steve Brock, director of Avaya Subscription Marketing. 

Avaya has expanded its offerings to meet the increased demand for flexible payment programs to help customers manage costs and future-proof their investments. Avaya reported 200 percent quarter-over-quarter growth in subscription based services in its latest earnings report.

The company’s solution will provide customers with the devices required to maximize the potential of this software, and enable customers to purchase them in the same flexible, predictable manner.

Avaya Devices can be integrated into the workplace and home offices to increase digital worker productivity and enable better customer service. The company’s Device portfolio will enable users to deploy the offering on both Avaya and non-Avaya platforms.

“[Customers] want the latest software and support at a price point that lets them more forward immediately, so that they can innovate when they have needs, with additional financial options,” Brock added.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). 

For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. 

To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter.

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