Maximus Names Michelle Link as CHRO to Support Expanding Business Needs; Bruce Caswell Quoted

3 mins read

Maximus has appointed Michelle Link as Chief Human Resources Officer (CHRO) to support expanding business needs and develop the company’s work culture, effective March 30, 2020, Maximus reported on Friday.

“Michelle’s dynamic experience provides her a unique ability to further develop the culture at Maximus and support our expanding business needs. In particular, she is committed to putting employees first and continuing efforts to serve those on the front-line of our operations,” commented Bruce Caswell, Chief Executive Officer and President of Maximus and two-time Wash100 Award recipient.

Link is an accomplished human resources executive with more than 25 years of experience in national and international organizations across healthcare, call center and government contracts.

Before joining Maximus, Link was the executive vice president of Human Resources at ADS, Inc., a leading solutions provider for all branches of the U.S. military; federal, state, and local government organizations; first responders; foreign governments and the defense industry.

She also served as CHRO of Portfolio Recovery Associates. The company is a global leader in acquiring and collecting nonperforming loans. PRA Group returns capital to banks and other creditors to help expand financial services for consumers in the Americas and Europe.

Link has held a variety of senior leadership positions within the human resources sector, including vice president of human resources at BlueCross BlueShield of Tennessee and Amerigroup Corporation. She also served as human resources director for CIGNA and human resources manager for Corning Cable Systems.

Link holds a B.A. degree in Communications from Stonehill College and an M.A. in Communications and Human Resources Management from Ohio University.

“Maximus is a wonderful organization filled with passionate, talented people who dedicate themselves to serving some of the most vulnerable individuals and families,” said Michelle Link. “I look forward to working with our leadership team and our employees around the globe to ensure that we continue to foster an enviable culture, cultivate the best possible team to support our continued growth, and deliver on our business strategy.

About Maximus

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.

MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.

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