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Education Department Opens Student Aid Portal, Phone Line

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The Department of Education has unveiled a new website that will serve as a repository of student aid information for parents, borrowers and students.

The StudentAid. Gov website works to help clients apply for federal student aid services, view appropriate repayment plans and complete loan counseling, ED said Monday.

The department has also updated the myStudentAid mobile application and introduced a voice response hotline that will assist borrowers and mitigate confusion on the student aid process

Betsy DeVos, ED secretary, said the continuous update of the mobile app along with the consolidation of student aid information and the creation of a phone hotline will optimize the department’s services to the students.