GAO: OPM Failing to Guide Feds in Performance Management

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A new report from the Government Accountability Office shows that the Office of Personnel Management has failed to help federal agencies access effective practices on performance management. Officials found that the OPM did not modernize its performance guidance to provide new information despite the changes in the performance management industry, the GAO said in the report.

“Without effective performance management, agencies risk not only losing the skills of top talent, they also risk missing the opportunity to effectively address increasingly complex and evolving mission challenges,” the report stated. 

A survey conducted from 2010 through 2017 showed only 39 percent of federal employees were satisfied with statements related to rewarding performance in the OPM’s performance management phases. The GAO recommended that the OPM regularly update its performance management website to include the latest guidance and resources, develop and implement a mechanism for agencies to routinely and independently share promising practices, and create a strategic approach for identifying and sharing emerging research and innovation.

The OPM, which manages the government’s civilian workforce, agreed with the recommendations.

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