The Government Accountability Office hasÂ provided recommendations to the Department of Veterans AffairsÂ on how the VA could modernize information technology systems such as itsÂ electronic health record to aid in interoperability with the Defense Department.
GAO said Wednesday it also suggested the VAÂ develop goals and metrics as a basis to determineÂ what both departments’Â modernized electronic health records systems have achievedÂ and also address the shortcomings of theÂ Veterans Benefits Management System planning and implementation.
AuditorsÂ reported DoD and VA haveÂ engaged in several near-term strategiesÂ to expand interoperability but no metrics established to define the goals of the efforts.
The study also found out that strategies to address reported IT limitations, manual processes, and staffing challenges were planned for deployment in fiscal year 2018.
GAO said the VA needs to showÂ further management attention to cost estimates, system availability and technology defects to help theÂ development and implementation of theÂ VBMS.