
The agency polled some people who aim to obtain government permission to do certain activities and found that applicants encounter challenges during the process, according to a July 13 blog post published on the British government’s website.
The British government’s digital team wants to help citizens find the types of permit they need before application through a government-as-a-platform model.
The organization also aims to leverage digital technology to automate the process of requesting public information, such as criminal history records.