A survey by Dell says 41 percent of government agencies take one to two weeks to provision newly hired employees and 54 percent take more than a day to deprovision users.
Pollsters asked 200 federal information technology personnel to share the process and timeline for user account provisioning and deprovisioning in their organizations and adoption of cloud-based technology to speed up the process, Dell said Monday.
Study data indicates the slow provisioning system could cost the government as much as $20 million per year.
“Often, agencies try to solve their problems with manpower rather than technology, which only creates additional costs and increases the risk for error,” said Paul Christman, Dell vice president of public sector sales and marketing.
Twenty-six percent of agencies have migrated into a cloud-based messaging service and 15 percent transitioned to a cloud directory.
Dell says 61 percent of government IT workers believe the agency they work for has adequate staff to address future directory needs.